Effective Date: [01-01-2025] Website: www.baliayutours.com
1. Introduction
Welcome to Bali Ayu Tours, owned by Starker Global Solutions Private Limited. By using our website and booking our services, you agree to abide by these terms and conditions. Please read them carefully before proceeding with any reservations.
2. Booking & Payments
- All bookings require confirmation through full or partial payment.
- Payments can be made via [UPI, Debit or Credit Card, Bank Transfer by Net banking or Mobile Banking].
- Prices listed on our website may vary due to seasonal demand or third-party service providers.
3. Pricing & Packages
- Tour prices are subject to change without prior notice.
- Packages may include services from third-party providers; any modifications by these providers are beyond our control.
- Any additional costs incurred due to personal requests or upgrades must be borne by the traveller.
4. Cancellation & Refunds
- Cancellations made [7] days before the trip may be eligible for a partial refund.
- No refunds will be issued for cancellations made within [7] days of departure.
- Refunds are credited within [10] business days after approval.
- Bali Ayu Tours reserves the right to cancel or modify any tour due to unforeseen circumstances, in which case a full or partial refund will be considered.
5. Liability & Limitations
- Bali Ayu Tours is not responsible for personal injuries, loss, or damage during travel.
- Travellers are responsible for obtaining necessary travel insurance.
- All participants must comply with local laws and regulations during their tours.
- We are not liable for delays, cancellations, or interruptions caused by natural disasters, government policies, or third-party providers.
6. Travel Insurance & Safety Policy
- We strongly recommend travellers purchase travel insurance for coverage against unforeseen events such as illness, trip cancellations, or lost baggage.
- Participants in adventure activities (e.g., trekking, ATV rides) must follow all safety guidelines provided by our guides.
- Bali Ayu Tours is not liable for injuries or accidents that occur during adventure-based tours.
7. Special Requests & Customisations
- If you have specific requirements for itinerary modifications, accommodation preferences, or special services, please notify us at least [15] days prior to the trip.
- While we strive to accommodate all requests, we cannot guarantee modifications due to availability and external factors.
8. Privacy Policy
- Personal information collected during bookings is handled with care and is used solely for reservation purposes.
- We do not sell or share customer data with third parties without consent.
- We use industry-standard security measures to protect your data from unauthorized access.
- Payment information is encrypted and processed securely through trusted gateways.
- Personal data is never sold, rented, or shared with third parties without consent.
- We use cookies to optimize website performance and enhance user experience.
- Third-party analytics tools may collect data to improve our services.
- You can disable cookies via browser settings, but some features may be affected.
- Our website may contain links to external sites. We are not responsible for their privacy practices and encourage users to review their policies before sharing personal information.
- You can request access, correction, or deletion of your personal data.
- You have the right to opt-out of promotional communications at any time.
- Contact us for any privacy-related concerns or requests.
9. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from bookings or services will be settled under the applicable legal framework.
10. Contact Us
For inquiries, modifications, or clarifications regarding our Terms & Conditions, please reach out to us at: 📧 [info@baliayutours.com] 📞 [+91-7838394524]